Would not recommend or re visit
Reception staff were friendly but the rest of the time we wasn't very often greeted with a smile on our return ever day, we arrived early and our room was ready, bonus or so we thought, but on entering our room we were not convinced we had been given the room we'd paid for which was a superior king as the room was quite small and to add to it there was a tatty floor lamp taking up valuable space. After inspecting the room, areas were dirty/grimy, dust on lights and switches, dirty fridge, which didn't even keep drinks cold, stains on carpet and shower door was mouldy around the bottom, the list is endless really. The aircon was either rubbish or broke as we couldn't get the room cool enough, so had to have the window open (for what it was worth only opened about an inch) for our whole stay. There was no way of contacting reception even though there was a phone in the room but with not info, we did try the obvious numbers but it just kept giving us the engaged tone. Now the bed was the worst part of the stay, it seemed to be 2 single sofa beds or similar pushed together with about a 2inch mattress topper on top ( I use the word mattress loosely as it was just foam on the sofa bed or what ever they were), then as the night went on they moved apart so we ended up rolling together as there was nothing to keep the sofa mattresses connected, every morning we woke up with back ache and the pillows were rubbish too. Breakfast was good but only having bacon and scrambled or boiled eggs at the hot station was a bit boring after a bit so some sausage or beans would of been nice too. Hotel was in a good location, just outside the city centre but with good tram connections into the city a short walk away. We would not recommend this hotel or ever return unfortunately.
