Guest reviews

TripAdvisor rating
                        3.5 from 1720 reviews

TripAdvisor Traveller Rating. Based on 1720 reviews.

24.6% 423
Very good
39.6% 681
23.8% 409
7.3% 125
4.8% 82
  • Location 4.0
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
  • Cleanliness 4.0

2nd stay

Lancaster is perfect Big, beautiful room with comfortable bed and powerful shower Great location - nice walk to the centre Friendly staff and close to coffee shop and mini market 2nd time staying here and we will be back again next year

Missdanicl 5


Wouldn't go back until they sort beds in rooms. Ive travelled all over but never had beds as bad. Also advertised in city centre but is about 6 tram stops away from there. Which means trams everywhere.

drewdeacons 1

Lovely Hotel in a great location!

We stayed here for two days and it is in a great location. Location: Its a stones throw away from tram 14 which will take you to the center of town. Breakfast: The breakfast was lovely and it was nice to see that the hotel use's local farms produce. Room: We stayed in a deluxe room and it was lovely, it had a coffee machine, tea facilities and a large TV. The shower was nice and hot (with no limiting of heat just a safety button) it also had great pressure. The only slight thing that was a small issue was being on the 3rd floor the rain would drip from higher up onto the metal window/roof and it was quite loud, it wasn't enough to wake me but did hinder the my sleep as i struggle to sleep. This is weather biased and by no means an issue on the hotel. Just thought i'd mention it for someone like me.

fireblade6342 5