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Guest reviews

TripAdvisor rating
                        3.5 from 1806 reviews

TripAdvisor Traveller Rating. Based on 1806 reviews.

Excellent
25.7% 464
Very good
39.3% 709
Average
23.0% 416
Poor
7.4% 133
Terrible
4.7% 84
  • Location 4.0
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
  • Cleanliness 4.0

Poor service

Poor service from staff from arrival to departure. Didn’t give us information when asked, all looked like they hated their job (management should look into that) for the money we paid, I wouldn’t go here again. They need to make their prices cheaper or train staff better or maybe treat them better so they want to work.

199409shannon 2

Modern vibes

Tiny but clean rooms. Soaps are organic and ecocert, which is great! Very good breakfast with fresh ingredients and large variety, also few organic options available, for example applejuice. The location is also great since the old city center is quite near (walkable distance) and trams go nearby the hotel.

saarinensannae 4

Room 205 Most Expensive Shed I've ever been in!

Hotel is in a convineint location for tram access to the RLD and city centre via the Artis train station. However for €182 a night the room we were given was not up to par at all, I've never stayed in a room so small in my life. The bathroom was so small you needed to curl up while on the toilet to avoid impaling yourself from the sink. My favourite part of the stay was waking up to the sound of our neighbors alarm on their phone because the walls were made of paper. Hotel and amenities were satisfactory, the room itself was not worth it.

Jamie S 2