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Guest reviews

TripAdvisor rating 3.8 from 2229 reviews

TripAdvisor Traveller Rating. Based on 2229 reviews.

Excellent
30.6% 682
Very good
37.0% 824
Average
20.7% 461
Poor
7.3% 163
Terrible
4.4% 99
  • Location 4.2
  • Sleep Quality 3.9
  • Rooms 3.5
  • Service 4.0
  • Value 3.8
  • Cleanliness 3.9

The best time in Amsterdam

My sister and I used this Hotel on our stay in Amsterdam for 3 nights. It was extremely warm during our stay and we asked if we could change to an air-conditioned room, they were more than happy to upgrade us. Our suite was amazing the bed was so comfy, the staff were great and it was a good location. Only a few minute walk away from the tram which takes you into the centre in around 10 minutes. I will definitely be returning, and would highly recommend staying here.

Esme H 5

Friendly staff, hot rooms.

Lovely hotel and staff. Very accommodating when asked for advice on travel and when we needed extra water. Beds were comfy but very hot in the room as we were there during a heat wave which the hotel was not prepared for. Breakfast was nice but limited cooked choices.

Ian H 3

Fab base for visiting Amsterdam

My friend and I have just enjoyed a long weekend in Amsterdam, basing ourselves from the Lancaster Hotel. For us, the location was brilliant - approx 15-20min walk to the centre, in a lovely neighbourhood and really helpful staff. There are eateries close by, including a fab ice cream shop, and the zoo opposite was a bit of a treat. The hotel room we booked was comfortable, clean and had most things we needed to enjoy our stay. Like others, we did struggle with the lack of air con but had overlooked this when booking (we happened to be there on a super hot weekend too but were grateful for the portable fan). Overall we’d return again if ever back in Amsterdam and would recommend to others.

Rachel V 4