Great hotel in great location
We stayed here for 3 nights. The location was great, on the edge of Amsterdam with a nice 20 minute walk to most of the things we wanted to visit. There is also a tram to the centre too. Lots of nice little cafes, bars and restaurants nearby. The zoo is opposite and the neighbourhood is leafy and quiet. The hotel was perfect for what we like in a stay, away from the hustle and bustle but close enough to still enjoy it. The hotel itself was clean, the room was quiet. We had a superior room in the basement which was lovely. Would recommend if visiting Amsterdam and want to stay slightly away from the centre.
Good location disappointing hotel
We stayed here after a Rhine river cruise. Sadly it was rather disappointing. The location is excellent opposite the zoo and a great bar and restaurant le Plantage. Walkable into the centre of Amsterdam. We booked the subterranean rooms by accident. They had limited natural light and the lighting was also very poor. Do not try putting on make up! They could not move us but said the rooms with light were much smaller. Staff attitude very poor and we were told there were no good restaurants in Amsterdam yet the best one was operating as a pop up on their premises! Kaagman and Kortekas. I would recommend that 100%.
So my advice okay but I am sure there are better places to stay in the beautiful city of Amsterdam
Very disappointed and felt robbed and lied to
We're to start with did this 🙄
On our arrival the receptionist tried to over charge us on the city tax by 40 euro and after I told her I had rang the hotel the day before and was given a different price she changed it back.
We were charged €230 a night for a 4☆ double bedroom with breakfast and were lead to believe it was a large luxury room with larger bathroom and air-conditioning.
What we got was a far from luxury and far from a double room.
It was a tiny little dog box of a room which barely fit the bed 2 odd and different styled and coloured bedside lockers there was no wardrobe to hang our clothes and what we thought was the wardrobe end up been the bathroom.
We Could barely sit on the toilet as the sink was in your face. As the room was so small it end up very hot that's is when we found out the air-conditioning was working and when we reported this to the reception we were told there is no air-conditioning on that floor and that is when they gave us a old squeaky fan even though there was an air-conditioning unit on the ceiling. The TV had only 5 Dutch speaking channels on it and no English speaking channels at all which was very frustrating.
I had to go ask reception again about room service and houses keeping which they replied that they don't supply room service and that there was no houses keeping for the duration of our stay which was 3 days. What really go me through was the first morning we when for breakfast down stair in the basement. we were told that we weren't booked in for breakfast and that it would be and extra hundred if we wanted breakfast every morning.
After paying €230 a night I was disgusted with them asking for more money for breakfast.
That's with out there little shop at reception as well which is treble the price of everywhere else.
Over all it was a very unpleasant stay we felt they were only out to milk us of every penny they could and didn't want to give us anything in return.
I wouldn't recommend this hotel to anyone or its sister hotel the Eden they are far over price and are barley a 2☆ rating at best.
Not a happy trip at all .
